Contact Us

We are headquartered in Ottawa, with staff located across Canada. We welcome inquiries.

If you are considering making a product or service request, or inquiring about providing input into our work, you might find it helpful to visit the relevant sections of our site for more information.

If you are a journalist, please visit our media page for contact information and resources.

Designated Privacy Officer

The Vice President, Finance and Operations, is our designated Privacy Officer. If you have questions or concerns about the collection, use, or disclosure of personal information, or general questions about privacy, please contact: [email protected].

Our offices

Ottawa

Canada's Drug Agency
865 Carling Ave., Suite 600
Ottawa, ON Canada K1S 5S8

Toronto

Canada's Drug Agency
154 University Ave., Suite 1000
Toronto, ON M5H 3Y9

Contact & Operating Details

Business Hours

8:00 a.m. to 4:00 p.m. EST
Monday to Friday
Holiday Schedule

Telephone

Tel: 613-226-2553
Toll Free: 1-866-988-1444

Fax

Fax: 613-226-5392
Toll Free Fax: 1-866-662-1778

Inquiry Form

For topic requests resulting in an evidence review submitted by eligible healthcare entities, please use the Topic Request Form

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Last Updated : April 30, 2024

A National Capital Region’s top employer

We are proud and excited to share that our organization has been named one of the National Capital Region's top employers for 2024.

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